How We Handle the Questions That Matter
Most questions we get fall into three buckets: how money moves, how accounts stay secure, and how the lobby works across devices. On the payment side, deposits through PayPal and Venmo hit your account balance almost immediately after you confirm the transfer on your end. Play+ works like a prepaid card — you load it from your bank or debit card, then
use it to deposit and withdraw without linking your main account directly. Withdrawals go through the same method you deposited with, and we run a standard identity check before the first payout clears — that means uploading a government-issued ID and confirming your address. Players in Newark have used this path from account open to first withdrawal entirely on mobile. For anything
not covered below, our support team is reachable by live chat and email.
- PayPal deposits
- Venmo withdrawals
- Play+ prepaid reloads
- Identity verification